此 MCP 可以做什么
Sets up and manages an AI-supported customer chat workspace, knowledge base, FAQs, conversations, replies, analytics, and website embeds.
工具
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['type'], 'properties': {'url': {'type': 'string', 'format': 'uri', 'description': "Website root URL to crawl. Required when type='url'."}, 'type': {'enum': ['url', 'qa'], 'type': 'string', 'description': "'url' to crawl a website, or 'qa' to add a question/answer pair."}, 'answer': {'type': 'string', 'description': "The answer. Required when type='qa'."}, 'question': {'type': 'string', 'description': "The question. Required when type='qa'."}}}
输入模式
{'type': 'object', 'properties': {}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {'model': {'type': 'string', 'maxLength': 80, 'minLength': 1, 'description': 'Chat model id, e.g. gpt-4o-mini.'}, 'enabled': {'type': 'boolean', 'description': 'Turn the automated AI agent on (true) or off (false).'}, 'providerMode': {'enum': ['platform', 'byok'], 'type': 'string', 'description': "'platform' = platform-hosted keys (billed via AI credits); 'byok' = bring your own key."}, 'systemPrompt': {'type': 'string', 'maxLength': 8000, 'minLength': 1, 'description': "The agent's system prompt / persona and answering rules."}, 'greetingMessage': {'type': 'string', 'maxLength': 2000, 'description': 'First message visitors see when they open the chat. Pass an empty string to clear it.'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['id'], 'properties': {'id': {'type': 'string', 'description': 'The document id returned by the search tool.'}}}
输出模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['id', 'title', 'text', 'url'], 'properties': {'id': {'type': 'string'}, 'url': {'type': 'string'}, 'text': {'type': 'string'}, 'title': {'type': 'string'}, 'metadata': {'type': 'object', 'propertyNames': {'type': 'string'}, 'additionalProperties': {'type': 'string'}}}, 'additionalProperties': False}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {'days': {'type': 'integer', 'default': 30, 'maximum': 365, 'minimum': 1, 'description': 'Look-back window in days for the conversation/message stats (default 30).'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['conversationId'], 'properties': {'conversationId': {'type': 'string', 'minLength': 1, 'description': 'The conversation id (from list_conversations).'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {'platform': {'enum': ['html', 'react', 'next'], 'type': 'string', 'description': 'Which snippet to return. Omit to get all three.'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {'limit': {'type': 'integer', 'maximum': 200, 'description': 'Max conversations to return (default 100).', 'exclusiveMinimum': 0}, 'search': {'type': 'string', 'description': 'Free-text match on contact name/email and the last message preview.'}, 'status': {'enum': ['OPEN', 'PENDING', 'RESOLVED', 'SNOOZED'], 'type': 'string', 'description': 'Only conversations with this status.'}}}
输入模式
{'type': 'object', 'properties': {}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['action'], 'properties': {'id': {'type': 'string', 'description': "FAQ item id. Required for 'update' and 'delete'."}, 'action': {'enum': ['list', 'create', 'update', 'delete'], 'type': 'string', 'description': 'Which FAQ operation to run.'}, 'answer': {'type': 'string', 'maxLength': 4000, 'minLength': 1, 'description': "Answer text. Required for 'create'; optional for 'update'."}, 'enabled': {'type': 'boolean', 'description': "Whether the FAQ item is visible/active. Optional for 'create' and 'update'."}, 'question': {'type': 'string', 'maxLength': 500, 'minLength': 1, 'description': "Question text. Required for 'create'; optional for 'update'."}}}
输入模式
{'type': 'object', 'properties': {}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['conversationId', 'content'], 'properties': {'content': {'type': 'string', 'minLength': 1, 'description': 'The reply text to send to the visitor.'}, 'conversationId': {'type': 'string', 'minLength': 1, 'description': 'The conversation id to reply in.'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['conversationId'], 'properties': {'conversationId': {'type': 'string', 'minLength': 1, 'description': 'The conversation id to resolve.'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['query'], 'properties': {'query': {'type': 'string', 'description': 'The search query or user question.'}}}
输出模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['results'], 'properties': {'results': {'type': 'array', 'items': {'type': 'object', 'required': ['id', 'title', 'url'], 'properties': {'id': {'type': 'string'}, 'url': {'type': 'string'}, 'title': {'type': 'string'}}, 'additionalProperties': False}}}, 'additionalProperties': False}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['query'], 'properties': {'topK': {'type': 'integer', 'maximum': 20, 'minimum': 1, 'description': 'Max number of chunks to return (default 5).'}, 'query': {'type': 'string', 'minLength': 1, 'description': 'The search query / user question.'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['keywords', 'reply'], 'properties': {'reply': {'type': 'string', 'maxLength': 2000, 'minLength': 1, 'description': 'The reply text to send.'}, 'keywords': {'type': 'array', 'items': {'type': 'string', 'maxLength': 80, 'minLength': 1}, 'maxItems': 20, 'minItems': 1, 'description': 'Trigger words/phrases (case-insensitive).'}, 'matchType': {'enum': ['CONTAINS', 'EXACT'], 'type': 'string', 'description': 'CONTAINS (default) = keyword appears anywhere in the message; EXACT = whole message equals the keyword.'}}}
输入模式
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {'name': {'type': 'string', 'maxLength': 120, 'description': 'Optional workspace/brand name for a newly created workspace. Ignored if a key is already set.'}}}
近期工具变更
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