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MCP Server

printing-labs

com.printinglabs/printing-labs
Commerce & Retail Sales & CRM Public & reachable MCP 2025-11-25

What this MCP does

Searches a corporate-gifting catalog, calculates bulk pricing, handles quotes and orders, schedules consultations, and supports customer fulfillment workflows.

Capabilities

Tools

24 tools
book-meeting
Book a consultation with the Printing Labs team: creates the Google Calendar event (with Meet link unless Phone Call), registers the meeting, and emails the requester confirm/reschedule/cancel links. The time must be one of get-meeting-slots' values for that date. Only book with the user's explicit consent and their real contact details.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['firstName', 'email', 'mobile', 'date', 'time'], 'properties': {'date': {'type': 'string', 'description': 'Meeting date, YYYY-MM-DD (IST)'}, 'mode': {'enum': ['Google Meet', 'Phone Call'], 'type': 'string', 'description': 'Meeting mode'}, 'time': {'type': 'string', 'description': "A slot exactly as returned by get-meeting-slots, e.g. '3:30 PM'"}, 'email': {'type': 'string', 'description': "Requester's email (receives the invite + manage links)"}, 'notes': {'type': 'string', 'description': 'What the meeting is about'}, 'guests': {'type': 'array', 'items': {'type': 'string'}, 'description': 'Additional attendee emails'}, 'mobile': {'type': 'string', 'description': 'Phone / WhatsApp number with country code'}, 'lastName': {'type': 'string', 'description': "Requester's last name"}, 'firstName': {'type': 'string', 'description': "Requester's first name"}}, 'additionalProperties': False}
calculate-bulk-price
Compute the effective bulk price for a given product and quantity: applies the product's quantity-discount tiers and GST, validates the minimum order quantity, and shows the next discount tier. Pass options to price a choice other than the default (e.g. UV printing, which can add an extra per unit). Indicative pricing — final quotes come from the sales team.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['slug', 'quantity'], 'properties': {'slug': {'type': 'string', 'description': 'Product permalink slug or id (from search-products)'}, 'options': {'type': 'array', 'items': {'type': 'string'}, 'description': 'Optional choices from get-product-details options, e.g. ["Print Type: UV"] (or just ["UV"]). Omit for the defaults.'}, 'quantity': {'type': 'integer', 'maximum': 100000, 'minimum': 1, 'description': 'Number of units'}}, 'additionalProperties': False}
cancel-meeting
Cancel a meeting you booked earlier in this conversation. Requires the manageToken returned by book-meeting — the same token that powers the cancel link in the customer's confirmation email. Removes the Google Calendar event and notifies both sides.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['manageToken'], 'properties': {'manageToken': {'type': 'string', 'description': 'manageToken from the book-meeting response'}}, 'additionalProperties': False}
create-onboarding-drop
HR/HRIS automation (requires an API key in the Authorization header — Bearer plk_…): turn new hires into welcome-kit claim links in one call. Creates a Swag Drop for the chosen kit, invites each employee by email, and returns the claim + HR dashboard links. Each employee picks their own size and delivery address; Printing Labs prints, packs and ships per recipient.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['kitProductSlug', 'employeeEmails'], 'properties': {'company': {'type': 'string', 'description': 'Company name shown on the claim page (defaults to the API-key label)'}, 'message': {'type': 'string', 'description': 'Welcome message shown to employees on the claim page'}, 'employeeNames': {'type': 'array', 'items': {'type': 'string'}, 'description': 'Optional names, parallel to employeeEmails'}, 'employeeEmails': {'type': 'array', 'items': {'type': 'string'}, 'description': 'New-hire email addresses (1–50); each receives a claim-link email'}, 'kitProductSlug': {'type': 'string', 'description': 'The product or preset-bundle slug to send (from search-products)'}, 'notifyEmployees': {'type': 'boolean', 'description': 'Email each employee their claim link immediately (default true)'}}, 'additionalProperties': False}
get-brand-store-pricing
What a Brand Store costs: the one-time setup fee and the monthly plans (seats, features, price). These are PLATFORM fees for running a private branded storefront — the merchandise inside it is priced separately per product, via calculate-bulk-price. Never present a plan price as a per-item price.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {}}
get-company-info
Verified facts about Printing Labs: services, fulfillment regions, budget-tier collections, seasonal gifting hubs, machine-readable resources, and how to contact or request a corporate quote.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {}}
get-guide
Fetch one published guide, structured as intro + sections, with its canonical URL for citation. Slugs come from search-guides. Pass brief:true on a voice call or when you only need enough to answer one question — the full read is long.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['slug'], 'properties': {'slug': {'type': 'string', 'description': 'Guide slug from search-guides'}, 'brief': {'type': 'boolean', 'description': 'Short read: the first few sections, trimmed. Use on voice.'}, 'sections': {'type': 'number', 'description': 'How many sections to return (1-12, default 12; 4 when brief)'}}, 'additionalProperties': False}
get-meeting-slots
Available consultation slots (IST) with the Printing Labs team for a given date. Use before book-meeting; slots reflect the live calendar.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['date'], 'properties': {'date': {'type': 'string', 'description': 'Date in YYYY-MM-DD format (today to +60 days, IST)'}}, 'additionalProperties': False}
get-product-details
Full public details for one product or bundle by its permalink slug (from search-products results) or numeric id: description, pricing, bulk-discount tiers, GST rate, minimum order quantity, stock signal, options (e.g. Print Type: Laser / UV, with the extra INR per unit each adds and the default), and page URL.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['slug'], 'properties': {'slug': {'type': 'string', 'description': 'Product permalink slug or id, e.g. premium-cotton-hoodie'}}, 'additionalProperties': False}
get-product-mockup
Get a working Mockup Studio deep link for a product, so the user can upload their logo, position it in the real print zone and download a free mockup — no sign-in needed. Use when someone asks how their logo would look on an item.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['slug'], 'properties': {'slug': {'type': 'string', 'description': 'Product permalink slug or id (from search-products)'}}, 'additionalProperties': False}
get-seo-health
Run the site's public SEO health self-check and return the raw results: sitemap URL count, HTTP status of the key landing pages, llms.txt blog-link liveness, and whether robots.txt still carries the GPTBot and ClaudeBot groups. The server checks its own public pages, so this works from clients whose networks cannot reach printinglabs.com directly. Results are cached for ten minutes; PageSpeed is deliberately not included — call the PageSpeed API separately if you need a performance score.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {}}
get-site-info
Look up how Printing Labs actually works: answers from the published FAQ, what each in-house tool does (Mockup Studio, Brand Stores, Campaign Planner, Build Box, Swag Drop), the list of public pages, and headline return/shipping/terms/privacy facts with the page carrying the binding version. Use this instead of guessing when a customer asks 'what is X' or 'how does Y work'.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['topic'], 'properties': {'query': {'type': 'string', 'description': "Optional keyword to narrow the results, e.g. 'MOQ', 'artwork', 'mockup'"}, 'topic': {'enum': ['faq', 'tools', 'pages', 'policies'], 'type': 'string', 'description': 'What to look up'}}, 'additionalProperties': False}
list-catalogs
The downloadable PDF catalogue library: every published catalogue with its title, description, page count, file size, and direct PDF URL.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {}}
list-product-categories
All Printing Labs catalog categories with live product counts and their canonical category page URLs, plus the preset-bundle count.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {}}
my-invoices
List the signed-in customer's own Zoho invoices with totals, balances and signed PDF links. Requires the portal personal token (see my-orders).
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {}}
my-orders
List the signed-in customer's own orders with statuses. Requires a portal personal token on the connection (Authorization: Bearer plt_… — minted at printinglabs.com → Profile → AI assistant access). Without one, the tool returns connection instructions.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {}}
raise-complaint
File a complaint for a customer who is unhappy with something Printing Labs did — a late or wrong delivery, a quality problem, a billing error, a request nobody answered. Creates a real ticket: the customer is acknowledged by email (and WhatsApp when possible) with a reference, the team that can actually fix it is alerted, and a task with a deadline lands on their board. Use it the moment somebody complains; do NOT use it for a question, a quote chase or a price negotiation.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['what'], 'properties': {'name': {'type': 'string', 'description': 'Who is complaining'}, 'what': {'type': 'string', 'description': "What went wrong, in the customer's own words. Do not soften it."}, 'email': {'type': 'string', 'description': 'Their email address — needed to send the acknowledgement'}, 'phone': {'type': 'string', 'description': 'Their number with country code'}, 'callId': {'type': 'string', 'description': 'Only for a voice agent filing this during a live call: the id of that call, so the team can open the recording beside the ticket. Leave it out entirely if you do not have one — NEVER guess or invent it, because a wrong call id sends the handler to the wrong recording.'}, 'company': {'type': 'string', 'description': 'Their company'}, 'orderRef': {'type': 'string', 'description': 'Order or invoice number if they quote one'}, 'severity': {'type': 'string', 'description': "Only if they make it explicit — 'low', 'medium' or 'high'. Otherwise leave it out and it is judged from what they said."}}, 'additionalProperties': False}
reorder
Ask the team to repeat one of the customer's own past orders (optionally with changes). Creates a repeat-order enquiry — the team confirms pricing before production; nothing is charged automatically. Requires the portal personal token, and only accepts order ids from the customer's own my-orders list.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['orderId'], 'properties': {'changes': {'type': 'string', 'description': "Optional changes, e.g. 'same kit but 50 more units, ship to the Pune office'"}, 'orderId': {'type': 'string', 'description': 'An order id from my-orders'}}, 'additionalProperties': False}
request-callback
Ask the Printing Labs sales team to call the customer back. Creates a real callback request that reaches the team immediately (CRM + email + WhatsApp). Use when someone wants to speak to a human, or when a voice call needs a follow-up. Only submit with the customer's explicit consent and their real number.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['name', 'mobile'], 'properties': {'name': {'type': 'string', 'description': "Customer's full name"}, 'email': {'type': 'string', 'description': 'Email address (optional but useful for the team)'}, 'notes': {'type': 'string', 'description': 'What they want to discuss'}, 'mobile': {'type': 'string', 'description': 'Phone number to call back, with country code'}, 'company': {'type': 'string', 'description': 'Company name'}, 'preferredTime': {'type': 'string', 'description': "When to call, as an ACTUAL date and time — 'today 4:30 PM', 'Tue 11 Aug, 10 AM'. If the customer said something relative ('in 1.5 hours', 'do ghante baad'), work it out against the current time first and pass the result: a note reading 'in 1.5 hours' is meaningless to whoever opens it later."}}, 'additionalProperties': False}
request-quote
Submit a corporate quote request to the Printing Labs sales team on the user's behalf. Creates a real lead: the team receives it instantly (CRM + email + WhatsApp) and the requester gets a confirmation email. Only submit with the user's explicit consent and their real contact details.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['name', 'email', 'message'], 'properties': {'name': {'type': 'string', 'description': "Requester's full name"}, 'email': {'type': 'string', 'description': "Requester's email address (receives the confirmation)"}, 'phone': {'type': 'string', 'description': 'Phone / WhatsApp number with country code'}, 'company': {'type': 'string', 'description': 'Company name'}, 'message': {'type': 'string', 'description': 'What they need — products, quantities, timelines, customization'}, 'quantity': {'type': 'integer', 'maximum': 100000, 'minimum': 1, 'description': 'Approximate unit quantity'}, 'productSlugs': {'type': 'array', 'items': {'type': 'string'}, 'description': 'Product slugs from search-products the quote is about'}}, 'additionalProperties': False}
reschedule-meeting
Move a meeting you booked earlier in this conversation to a new slot. Requires the manageToken from book-meeting. Check availability with get-meeting-slots first; the Google Calendar event is moved and both sides are notified.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['manageToken', 'date', 'time'], 'properties': {'date': {'type': 'string', 'description': 'New date, YYYY-MM-DD (IST)'}, 'time': {'type': 'string', 'description': 'New slot exactly as get-meeting-slots returned it, e.g. "3:30 PM"'}, 'manageToken': {'type': 'string', 'description': 'manageToken from the book-meeting response'}}, 'additionalProperties': False}
search-guides
Search Printing Labs' published buying guides and editorial articles — vendor-selection checklists, bulk pricing mechanics, GST on corporate gifts, welcome-kit planning, Diwali gifting and more. Returns titles, live URLs and excerpts. Use this when a user asks HOW corporate gifting works in India (not what a product costs); fetch a full article with get-guide and cite the URL.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {'query': {'type': 'string', 'description': "Keywords, e.g. 'GST rates kits', 'choose vendor', 'diwali budget'"}}, 'additionalProperties': False}
search-products
Search Printing Labs' live corporate-gifting catalog (custom apparel, drinkware, welcome kits, bundles). Filter by free-text keyword, exact category, maximum unit price in INR, bundles only, or eco-friendly only. Every filter can be used alone, with no keyword. Returns matches with canonical product page URLs.
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'properties': {'limit': {'type': 'integer', 'maximum': 20, 'minimum': 1, 'description': 'Maximum results to return (default 8)'}, 'query': {'type': 'string', 'description': 'Free-text keyword matched against product names, categories, and descriptions. Optional — omit it to just apply the other filters.'}, 'ecoOnly': {'type': 'boolean', 'description': 'Return only products/packs tagged eco-friendly (eco: true in the results)'}, 'category': {'type': 'string', 'description': "Exact category name, e.g. 'Apparel & Headwear', 'Drinkware', 'Gourmet', 'Personal Accessories' — see list-product-categories for the full live list. There is no 'Environment friendly' category any more; use ecoOnly instead."}, 'bundlesOnly': {'type': 'boolean', 'description': 'Return only curated preset bundles / swag packs'}, 'maxPriceINR': {'type': 'number', 'maximum': 10000000, 'minimum': 1, 'description': 'Only products at or below this unit price in Indian Rupees'}}, 'additionalProperties': False}
track-order
Live status timeline for an existing order. Requires the order id AND the email the order was placed with (both must match).
Input schema 
{'type': 'object', '$schema': 'http://json-schema.org/draft-07/schema#', 'required': ['orderId', 'email'], 'properties': {'email': {'type': 'string', 'description': 'The email address the order was placed with'}, 'orderId': {'type': 'string', 'description': 'The order / reference id from the confirmation email'}}, 'additionalProperties': False}
History

Recent tool changes

Changed
calculate-bulk-price
Sept. 29, 2026, 3:03 a.m.
Changed
get-product-details
Sept. 29, 2026, 3:03 a.m.
Changed
search-products
Sept. 25, 2026, 3:03 a.m.
Added
create-onboarding-drop
Sept. 17, 2026, 12:36 p.m.
Added
track-order
Sept. 17, 2026, 12:36 p.m.
Added
book-meeting
Sept. 17, 2026, 12:36 p.m.
Added
get-meeting-slots
Sept. 17, 2026, 12:36 p.m.
Added
raise-complaint
Sept. 17, 2026, 12:36 p.m.
Added
request-callback
Sept. 17, 2026, 12:36 p.m.
Added
reschedule-meeting
Sept. 17, 2026, 12:36 p.m.
Added
cancel-meeting
Sept. 17, 2026, 12:36 p.m.
Added
request-quote
Sept. 17, 2026, 12:36 p.m.
Added
reorder
Sept. 17, 2026, 12:36 p.m.
Added
my-invoices
Sept. 17, 2026, 12:36 p.m.
Added
my-orders
Sept. 17, 2026, 12:36 p.m.
Added
get-product-mockup
Sept. 17, 2026, 12:36 p.m.
Added
get-guide
Sept. 17, 2026, 12:36 p.m.
Added
search-guides
Sept. 17, 2026, 12:36 p.m.
Added
get-seo-health
Sept. 17, 2026, 12:36 p.m.
Added
get-site-info
Sept. 17, 2026, 12:36 p.m.
Added
list-catalogs
Sept. 17, 2026, 12:36 p.m.
Added
calculate-bulk-price
Sept. 17, 2026, 12:36 p.m.
Added
get-company-info
Sept. 17, 2026, 12:36 p.m.
Added
get-brand-store-pricing
Sept. 17, 2026, 12:36 p.m.
Added
list-product-categories
Sept. 17, 2026, 12:36 p.m.
Added
get-product-details
Sept. 17, 2026, 12:36 p.m.
Added
search-products
Sept. 17, 2026, 12:36 p.m.
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