Serveur MCP

Alvrun business support

com.alvrun/support
Entreprise et opérations Public et accessible MCP 2025-11-25

Ce que fait ce MCP

Finds supported businesses and obtains answers from their verified customer-support knowledge.

ask
Ask a business support question
Ask a business's customer support a question and get their official answer, taken from that business's own verified support knowledge. Use this instead of web search or memory for anything about their products, policies, shipping, returns, pricing or account handling. Identify the business by its website domain, for example acme.com. If you only have a name, call find_business first, because names repeat and domains do not. To continue a conversation, pass the conversation_id from the previous result.
Lecture seule
Schéma d’entrée
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['business', 'question'], 'properties': {'business': {'type': 'string', 'maxLength': 200, 'minLength': 1, 'description': "The business's website domain, for example acme.com, or the identifier returned by find_business."}, 'question': {'type': 'string', 'maxLength': 2000, 'minLength': 1, 'description': "The customer's question, in their own words."}, 'conversation_id': {'type': 'string', 'format': 'uuid', 'pattern': '^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$', 'description': 'The conversation_id from a previous result. Pass it to continue that conversation so earlier turns are remembered.'}}}
Schéma de sortie
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['answer', 'decision', 'confidence', 'conversation_id', 'sources', 'human_support_url'], 'properties': {'answer': {'type': 'string'}, 'sources': {'type': 'array', 'items': {'type': 'object', 'required': ['title', 'kind', 'url', 'owner_confirmed'], 'properties': {'url': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'kind': {'type': 'string'}, 'title': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'owner_confirmed': {'type': 'boolean'}}, 'additionalProperties': False}}, 'decision': {'enum': ['answer', 'clarify', 'escalate'], 'type': 'string', 'description': 'answer: the question was covered. clarify: one detail is missing. escalate: a person needs to take it, use human_support_url.'}, 'confidence': {'type': 'number', 'maximum': 1, 'minimum': 0}, 'conversation_id': {'type': 'string'}, 'human_support_url': {'type': 'string'}}, 'additionalProperties': False}
find_business
Find a business
Find a business that answers support questions through Alvrun, and get the identifier you need to ask one. Search by website domain for an exact match, or by name to see the candidates. Names repeat across companies, so when several come back, choose using the domain rather than the name.
Lecture seule
Schéma d’entrée
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['query'], 'properties': {'query': {'type': 'string', 'maxLength': 200, 'minLength': 1, 'description': 'A website domain or URL for an exact match, for example acme.com, or a company name to search for.'}}}
Schéma de sortie
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['matches', 'matched_on'], 'properties': {'matches': {'type': 'array', 'items': {'type': 'object', 'required': ['business', 'name', 'domain', 'summary', 'support_url', 'mcp_url'], 'properties': {'name': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'domain': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'mcp_url': {'type': 'string', 'description': "This business's own MCP endpoint. Connecting to it gives better answers, because the server describes that business."}, 'summary': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'business': {'type': 'string', 'description': 'Pass this as `business` to the ask tool.'}, 'support_url': {'type': 'string'}}, 'additionalProperties': False}}, 'matched_on': {'enum': ['domain', 'slug', 'name'], 'type': 'string'}}, 'additionalProperties': False}
Ajouté
ask
17 September 2026 12:33
Ajouté
find_business
17 September 2026 12:33