Servidor MCP
Asyntai
com.asyntai/support-agent
Qué hace este MCP
Manages website AI support agents, their knowledge bases, conversations, live replies, leads, products, webhooks, analytics, and chat configuration.
Capacidades
Herramientas
54
herramientas
add_image
Add an image the chatbot can show
Add an image the chatbot may show. The description is what the AI reads to decide when the image answers the question, so describe what it shows and when it helps.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['image_url', 'description'], 'properties': {'image_url': {'type': 'string', 'description': 'Address of the image.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}, 'description': {'type': 'string', 'description': 'What the image shows and when the chatbot should send it.'}}, 'additionalProperties': False}
add_knowledge_text
Add text to the knowledge base
Add a titled block of text to one website's knowledge base. The chatbot can use it in answers as soon as this returns. Adds a new entry; it never replaces an existing one.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['title', 'content'], 'properties': {'title': {'type': 'string', 'description': 'Short name for this entry, shown in the dashboard.'}, 'content': {'type': 'string', 'description': 'The text itself. At least 10 characters.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
add_knowledge_url
Add a page to the knowledge base
Fetch one web page and add its text to the knowledge base. Use this for a single page. To take in a whole site, use start_crawl instead.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['url'], 'properties': {'url': {'type': 'string', 'description': 'Full address of the page, including https://.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
add_product
Add a product card
Add a product the chatbot can show as a card. Needs the Standard plan or higher.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['name'], 'properties': {'name': {'type': 'string', 'description': 'Product name.'}, 'price': {'type': 'string', 'description': 'Price as text, for example 29 EUR.'}, 'image_url': {'type': 'string', 'description': 'Address of the product image.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}, 'description': {'type': 'string', 'description': 'Short description shown on the card.'}, 'product_link': {'type': 'string', 'description': 'Address of the product page.'}}, 'additionalProperties': False}
add_webhook
Add a webhook
Register a URL to receive events, for example every new message. Returns a signing secret once; store it, because it is never shown again. Needs a paid plan.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['url', 'events'], 'properties': {'url': {'type': 'string', 'description': 'HTTPS address that will receive the events.'}, 'events': {'type': 'array', 'items': {'type': 'string'}, 'description': 'Event names to subscribe to.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
ask_ai
Ask the chatbot a question
Ask one website's chatbot a question and get the answer a real visitor would receive. Use this to test the bot. It spends one message from the account's monthly allowance, and it calls an external model provider.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['message'], 'properties': {'message': {'type': 'string', 'description': 'The question to ask, as a visitor would type it.'}, 'session_id': {'type': 'string', 'description': 'Reuse the same value across calls to continue one test conversation. Omit to start a fresh one.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
create_website
Add a website
Add a new website (a new AI agent) to the account and return its embed code. Each plan allows a limited number of websites, and this refuses once that limit is reached. By default it also starts a crawl of the site to build the knowledge base.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['domain'], 'properties': {'name': {'type': 'string', 'description': 'Display name for this agent. Optional.'}, 'crawl': {'type': 'boolean', 'description': 'Crawl the site after adding it. True by default.'}, 'domain': {'type': 'string', 'description': 'The website address, for example shop.example.com.'}}, 'additionalProperties': False}
delete_image
Delete an image
Remove one image so the chatbot stops showing it.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['image_id'], 'properties': {'image_id': {'type': 'integer', 'description': 'Image id from list_images.'}}, 'additionalProperties': False}
delete_knowledge_entry
Delete a knowledge base entry
Permanently delete one knowledge base entry and every passage built from it. The chatbot stops using that content immediately. This cannot be undone.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['entry_id'], 'properties': {'entry_id': {'type': 'string', 'description': 'The entry id from list_knowledge.'}}, 'additionalProperties': False}
delete_product
Delete a product card
Remove one product so the chatbot stops offering it.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['product_id'], 'properties': {'product_id': {'type': 'integer', 'description': 'Product id from list_products.'}}, 'additionalProperties': False}
delete_webhook
Delete a webhook
Delete one webhook. Events stop reaching that address at once.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['webhook_id'], 'properties': {'webhook_id': {'type': 'string', 'description': 'The webhook id from list_webhooks.'}}, 'additionalProperties': False}
get_account
Get account and usage
Get the signed-in account's email, plan, and how many chat messages it has used against its monthly allowance.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {}, 'additionalProperties': False}
get_ai_instructions
Get the AI instructions
Get the instructions that shape how one website's chatbot answers: its role, tone and rules.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
get_analytics
Get chat analytics
Summarise one website's chat activity over a period: conversations, messages, leads captured, escalations, and the countries visitors came from.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'days': {'type': 'integer', 'maximum': 90, 'minimum': 1, 'description': 'How many days back to measure (1-90, default 30).'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
get_asyntai_doc
Read one documentation page
Read one page of Asyntai's documentation in full, given the url or slug from search_asyntai_docs, for example /documentation/mcp/ or just mcp.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['page'], 'properties': {'page': {'type': 'string', 'description': 'The url or slug of the page to read.'}}, 'additionalProperties': False}
get_conversation
Read one conversation
Read the full message history of one conversation, in order, from its session id.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['session_id'], 'properties': {'limit': {'type': 'integer', 'maximum': 200, 'minimum': 1, 'description': 'How many messages to return (1-200, default 100).'}, 'session_id': {'type': 'string', 'description': 'Session id from list_conversations.'}}, 'additionalProperties': False}
get_daily_report
Get the daily report setting
Say whether the daily email summary is on for one website, and when the last one went out.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
get_knowledge_entry
Read one knowledge base entry
Read the stored text of one knowledge base entry. Works for the content you supplied: text, documents, spreadsheets, single pages and videos. A website crawl is listed but not exported, because the source is your own public site.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['entry_id'], 'properties': {'entry_id': {'type': 'string', 'description': 'The entry id from list_knowledge.'}}, 'additionalProperties': False}
get_website
Get one website
Get the full record for one website: its name, domain, platform, widget id and the embed code to paste into the site.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
get_website_features
Get the website features
Read the plan-gated features for one website: Real-Time Data Feed and its Max tier, Product Cards, Dynamic Images, User Context, Link Parameters, Chat Retention, Chat Categories, Access Tags, Widget Pinning, Zero Retention, PII Redaction and the Output Classifier. Shows current values, which features the plan allows, and the plan each locked feature needs.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
get_widget_settings
Get the chat widget settings
Read all appearance and behaviour settings for one website's chat widget: colours, greeting, position, auto-trigger, data collection, bookings and the rest. Also returns which settings this account's plan cannot change, and the plan each of those needs.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_active_sessions
List visitors chatting right now
List the visitors currently in a chat: which page they are on, their country, how long they have been there, and whether a human has taken the conversation over. Needs the Standard plan or higher.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'limit': {'type': 'integer', 'maximum': 100, 'minimum': 1, 'description': 'How many sessions to return (1-100, default 25).'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_audit_log
Read the audit log
Read the record of what changed on this account: who did it, when, and from where. Recorded on the Enterprise plan only.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'days': {'type': 'integer', 'maximum': 90, 'minimum': 1, 'description': 'How many days back to read (1-90, default 30).'}, 'limit': {'type': 'integer', 'maximum': 100, 'minimum': 1, 'description': 'How many entries to return (1-100, default 50).'}, 'category': {'type': 'string', 'description': 'Only entries in this category. Optional.'}}, 'additionalProperties': False}
list_booking_types
List the booking types
List the appointment types visitors can book, with length, price and how many spots each has. Bookings needs the Standard plan or higher.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_conversations
List recent conversations
List recent visitor conversations for one website, newest first, with the session id, message count and any email or phone the visitor gave.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'days': {'type': 'integer', 'maximum': 90, 'minimum': 1, 'description': 'How many days back to look (1-90, default 7).'}, 'limit': {'type': 'integer', 'maximum': 100, 'minimum': 1, 'description': 'How many conversations to return (1-100, default 20).'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}, 'with_leads_only': {'type': 'boolean', 'description': 'Only return conversations where the visitor left an email or phone.'}}, 'additionalProperties': False}
list_crawls
List crawl jobs
List recent crawl jobs for one website with their status, how many pages they took, and why each one stopped.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'limit': {'type': 'integer', 'maximum': 50, 'minimum': 1, 'description': 'How many jobs to return (1-50, default 10).'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_embeds
List the embeds
List the third-party tools embedded in the chat, such as a booking calendar or a form. Embeds needs the Standard plan or higher.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_images
List the images the chatbot can show
List the images the chatbot may show a visitor, with the description that tells it when each one is relevant.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_knowledge
List knowledge base entries
List the sources in one website's knowledge base: uploaded text, documents, added pages and crawls.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'limit': {'type': 'integer', 'maximum': 100, 'minimum': 1, 'description': 'How many entries to return (1-100, default 50).'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_knowledge_gaps
List knowledge gaps
List the Knowledge Gaps Asyntai recorded: real visitor questions the chatbot could not answer. Use this to find what to fill in with add_knowledge_text. Needs the Standard plan or higher.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'days': {'type': 'integer', 'maximum': 90, 'minimum': 1, 'description': 'How many days back to look (1-90, default 30).'}, 'limit': {'type': 'integer', 'maximum': 100, 'minimum': 1, 'description': 'How many gaps to return (1-100, default 25).'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}, 'include_resolved': {'type': 'boolean', 'description': 'Include gaps already marked as resolved. Off by default.'}}, 'additionalProperties': False}
list_leads
List captured leads
List the email addresses and phone numbers visitors left in chat, newest first, with the page they were on.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'limit': {'type': 'integer', 'maximum': 100, 'minimum': 1, 'description': 'How many leads to return (1-100, default 50).'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_plans
Compare plans
List every Asyntai plan with its price, monthly message allowance and the features it includes, alongside the plan this account is on. Use it to explain which plan includes a feature the account asks about.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {}, 'additionalProperties': False}
list_products
List the product cards
List the products the chatbot can show as cards, with price and links. Product Cards needs the Standard plan or higher.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_team_members
List team members
List the people who share this account, what each may reach, and how many seats the plan allows.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {}, 'additionalProperties': False}
list_tickets
List support tickets
List support tickets raised from chat, with status, priority and the visitor's details. Needs the Standard plan or higher.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'limit': {'type': 'integer', 'maximum': 100, 'minimum': 1, 'description': 'How many tickets to return (1-100, default 25).'}, 'status': {'type': 'string', 'description': 'Only tickets with this status, for example open or resolved.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
list_webhooks
List webhooks
List the webhooks registered on this account. The signing secret is never returned; it is shown once, when the webhook is created.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {}, 'additionalProperties': False}
list_websites
List websites
List the websites (AI agents) on this Asyntai account, with the id every other tool takes. Start here when the account may have more than one.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {}, 'additionalProperties': False}
list_widget_translations
List the widget translations
List the languages the chat widget has its own wording for, with the greeting and agent name used in each.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
release_conversation
Give a conversation back to the AI
Hand a taken-over conversation back to the AI, which answers the visitor again from the next message.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['session_id'], 'properties': {'session_id': {'type': 'string', 'description': 'Session id of the conversation.'}}, 'additionalProperties': False}
search_asyntai_docs
Search the Asyntai documentation
Search Asyntai's own product documentation and get back the pages that match, with a short excerpt from each. Use this to find out how a feature works before changing anything, rather than guessing. This searches Asyntai's documentation, NOT the customer's own content: for that, use search_knowledge_base. Matching is by keyword, so if the results look wrong, search again using Asyntai's own feature names, for example data feed, widget pinning, access tags, AI instructions.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['query'], 'properties': {'limit': {'type': 'integer', 'description': 'How many pages to return, 1 to 20. Default 8.'}, 'query': {'type': 'string', 'description': 'What to look for.'}}, 'additionalProperties': False}
search_knowledge_base
Search the knowledge base
Search one website's knowledge base and return the passages the chatbot would retrieve for this question, with a relevance score. Use this to check what the chatbot knows about a topic. It does not generate an answer and does not use the message allowance.
Solo lectura
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['query'], 'properties': {'limit': {'type': 'integer', 'maximum': 20, 'minimum': 1, 'description': 'How many passages to return (1-20, default 5).'}, 'query': {'type': 'string', 'description': 'What to look for, in plain language.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
send_agent_reply
Send a message to a visitor
Send a message, as a human agent, to a real visitor who is chatting right now. Take the conversation over first. The visitor sees this immediately, so show the user the exact wording and get their agreement before calling this.
Acceso externo
Esquema de entrada
{'type': 'object', 'required': ['session_id', 'message'], 'properties': {'message': {'type': 'string', 'description': 'The text to send to the visitor.'}, 'agent_name': {'type': 'string', 'description': "Name shown to the visitor. Defaults to the account's agent name."}, 'session_id': {'type': 'string', 'description': 'Session id of the conversation.'}}, 'additionalProperties': False}
set_access_tags
Turn Access Tags on or off
Switch Access Tags on or off for one website. Turning it on creates the signing secret your server needs to sign visitor entitlements. Needs the Enterprise plan.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['enabled'], 'properties': {'enabled': {'type': 'boolean', 'description': 'True to switch it on.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
set_daily_report
Turn the daily report on or off
Turn the daily email summary of chats on or off for one website. Needs the Standard plan or higher.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['enabled'], 'properties': {'enabled': {'type': 'boolean', 'description': 'True to switch it on.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
set_data_feed
Set the Real-Time Data Feed
Point the chatbot at a product feed and index it. This fetches the feed, checks it really is a feed, clears whatever was indexed before, and rebuilds the index in the background. Send an empty url to remove the feed. Needs the Standard plan or higher.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['url'], 'properties': {'url': {'type': 'string', 'description': 'Address of the product feed. Empty removes it.'}, 'enabled': {'type': 'boolean', 'description': 'Whether the chatbot may use the feed.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
set_data_feed_max
Set the Real-Time Data Feed Max
Same as set_data_feed, for the Max tier, which indexes a larger catalogue. Fetches, validates, clears the old index and rebuilds it in the background. Needs the Pro plan or higher.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['url'], 'properties': {'url': {'type': 'string', 'description': 'Address of the product feed. Empty removes it.'}, 'enabled': {'type': 'boolean', 'description': 'Whether the chatbot may use the feed.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
set_knowledge_tags
Set Access Tags on an entry
Restrict who can retrieve one knowledge base entry. A visitor must present a matching tag, signed by your own server, before the chatbot will use the entry. Send an empty list to make it public again. Access Tags needs the Enterprise plan.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['entry_id', 'access_tags'], 'properties': {'entry_id': {'type': 'string', 'description': 'The entry id from list_knowledge.'}, 'access_tags': {'type': 'array', 'items': {'type': 'string'}, 'description': 'Tag names. An empty list makes the entry public.'}}, 'additionalProperties': False}
set_widget_pinning
Turn Widget Pinning on or off
Freeze the chat widget at its current version, so the site always serves the same copy with an integrity hash. Turning it on builds that snapshot and changes the embed code. Needs the Enterprise plan.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['enabled'], 'properties': {'enabled': {'type': 'boolean', 'description': 'True to pin the widget.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
set_widget_translation
Set the widget wording for one language
Set the chat widget's greeting, agent name and bubble text for one language. A visitor in that language sees this wording instead of the default.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['language_code'], 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}, 'language_code': {'type': 'string', 'description': 'Language code, for example de or fr.'}, 'ai_support_name': {'type': 'string', 'description': 'Agent name shown in the header.'}, 'initial_message': {'type': 'string', 'description': 'The greeting the visitor sees first.'}, 'notification_bubble_text': {'type': 'string', 'description': 'Text of the notification bubble.'}}, 'additionalProperties': False}
start_crawl
Crawl a website into the knowledge base
Crawl a website and add its pages to the knowledge base. Runs in the background; check on it with list_crawls. Each plan caps the pages per crawl, and asking for more than the cap is refused.
Acceso externo
Esquema de entrada
{'type': 'object', 'properties': {'max_pages': {'type': 'integer', 'minimum': 1, 'description': 'How many pages to take at most. Capped by the plan.'}, 'start_url': {'type': 'string', 'description': "Where to start. Defaults to the website's own domain."}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
take_over_conversation
Take a conversation over from the AI
Stop the AI answering one conversation so a human can reply instead. The visitor is told a person has joined. Use send_agent_reply afterwards, and release_conversation when done. Needs the Standard plan or higher.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['session_id'], 'properties': {'session_id': {'type': 'string', 'description': 'Session id from list_active_sessions.'}}, 'additionalProperties': False}
update_ai_instructions
Replace the AI instructions
Replace one website's AI instructions with new text. This overwrites the current instructions and changes how the live chatbot answers every visitor. Read them with get_ai_instructions first, and show the user what will change before calling this.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['instructions'], 'properties': {'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}, 'instructions': {'type': 'string', 'description': 'The full new instructions text.'}}, 'additionalProperties': False}
update_website_features
Change the website features
Turn website features on or off and set their values, for example the Real-Time Data Feed URL or the PII Redaction rules. Pass an object of field name to value; read them with get_website_features first. A feature the plan does not include is refused with the plan it needs. These change how the live chatbot behaves for every visitor.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['fields'], 'properties': {'fields': {'type': 'object', 'description': 'Field name to new value, for example real_time_products_enabled set to true.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
update_widget_settings
Change the chat widget settings
Change one or more chat widget settings. Pass an object of setting name to new value; read them with get_widget_settings first. Changes are live for every visitor at once. Settings the plan does not include are refused with the plan they need, and nothing is written unless every value is valid.
Destructivo
Acceso externo
Idempotente
Esquema de entrada
{'type': 'object', 'required': ['settings'], 'properties': {'settings': {'type': 'object', 'description': 'Setting name to new value, for example widget_color set to #6366f1.'}, 'website_id': {'type': 'integer', 'description': "Numeric id of the website, from list_websites. Omit to use the account's primary website."}}, 'additionalProperties': False}
Historial
Cambios recientes en herramientas
Modificado
set_widget_translation
1 de October de 2026 a las 02:52
Modificado
set_daily_report
1 de October de 2026 a las 02:52
Modificado
release_conversation
1 de October de 2026 a las 02:52
Modificado
take_over_conversation
1 de October de 2026 a las 02:52
Modificado
delete_webhook
1 de October de 2026 a las 02:52
Modificado
delete_product
1 de October de 2026 a las 02:52
Modificado
add_product
1 de October de 2026 a las 02:52
Modificado
delete_image
1 de October de 2026 a las 02:52
Modificado
add_image
1 de October de 2026 a las 02:52
Modificado
set_knowledge_tags
1 de October de 2026 a las 02:52
Modificado
update_ai_instructions
1 de October de 2026 a las 02:52
Modificado
delete_knowledge_entry
1 de October de 2026 a las 02:52
Modificado
add_knowledge_text
1 de October de 2026 a las 02:52
Modificado
update_website_features
1 de October de 2026 a las 02:52
Modificado
set_widget_pinning
1 de October de 2026 a las 02:52
Modificado
set_access_tags
1 de October de 2026 a las 02:52
Modificado
update_widget_settings
1 de October de 2026 a las 02:52
Modificado
list_plans
1 de October de 2026 a las 02:52
Añadido
ask_ai
17 de September de 2026 a las 12:33
Añadido
set_widget_translation
17 de September de 2026 a las 12:33
Añadido
list_widget_translations
17 de September de 2026 a las 12:33
Añadido
list_team_members
17 de September de 2026 a las 12:33
Añadido
list_audit_log
17 de September de 2026 a las 12:33
Añadido
set_daily_report
17 de September de 2026 a las 12:33
Añadido
get_daily_report
17 de September de 2026 a las 12:33
Añadido
send_agent_reply
17 de September de 2026 a las 12:33
Añadido
release_conversation
17 de September de 2026 a las 12:33
Añadido
take_over_conversation
17 de September de 2026 a las 12:33
Añadido
list_active_sessions
17 de September de 2026 a las 12:33
Añadido
delete_webhook
17 de September de 2026 a las 12:33
Descubrir
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