Servidor MCP

Alvrun business support

com.alvrun/support
Negocio y operaciones Público y accesible MCP 2025-11-25

Qué hace este MCP

Finds supported businesses and obtains answers from their verified customer-support knowledge.

ask
Ask a business support question
Ask a business's customer support a question and get their official answer, taken from that business's own verified support knowledge. Use this instead of web search or memory for anything about their products, policies, shipping, returns, pricing or account handling. Identify the business by its website domain, for example acme.com. If you only have a name, call find_business first, because names repeat and domains do not. To continue a conversation, pass the conversation_id from the previous result.
Solo lectura
Esquema de entrada
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['business', 'question'], 'properties': {'business': {'type': 'string', 'maxLength': 200, 'minLength': 1, 'description': "The business's website domain, for example acme.com, or the identifier returned by find_business."}, 'question': {'type': 'string', 'maxLength': 2000, 'minLength': 1, 'description': "The customer's question, in their own words."}, 'conversation_id': {'type': 'string', 'format': 'uuid', 'pattern': '^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$', 'description': 'The conversation_id from a previous result. Pass it to continue that conversation so earlier turns are remembered.'}}}
Esquema de salida
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['answer', 'decision', 'confidence', 'conversation_id', 'sources', 'human_support_url'], 'properties': {'answer': {'type': 'string'}, 'sources': {'type': 'array', 'items': {'type': 'object', 'required': ['title', 'kind', 'url', 'owner_confirmed'], 'properties': {'url': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'kind': {'type': 'string'}, 'title': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'owner_confirmed': {'type': 'boolean'}}, 'additionalProperties': False}}, 'decision': {'enum': ['answer', 'clarify', 'escalate'], 'type': 'string', 'description': 'answer: the question was covered. clarify: one detail is missing. escalate: a person needs to take it, use human_support_url.'}, 'confidence': {'type': 'number', 'maximum': 1, 'minimum': 0}, 'conversation_id': {'type': 'string'}, 'human_support_url': {'type': 'string'}}, 'additionalProperties': False}
find_business
Find a business
Find a business that answers support questions through Alvrun, and get the identifier you need to ask one. Search by website domain for an exact match, or by name to see the candidates. Names repeat across companies, so when several come back, choose using the domain rather than the name.
Solo lectura
Esquema de entrada
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['query'], 'properties': {'query': {'type': 'string', 'maxLength': 200, 'minLength': 1, 'description': 'A website domain or URL for an exact match, for example acme.com, or a company name to search for.'}}}
Esquema de salida
{'type': 'object', '$schema': 'https://json-schema.org/draft/2020-12/schema', 'required': ['matches', 'matched_on'], 'properties': {'matches': {'type': 'array', 'items': {'type': 'object', 'required': ['business', 'name', 'domain', 'summary', 'support_url', 'mcp_url'], 'properties': {'name': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'domain': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'mcp_url': {'type': 'string', 'description': "This business's own MCP endpoint. Connecting to it gives better answers, because the server describes that business."}, 'summary': {'anyOf': [{'type': 'string'}, {'type': 'null'}]}, 'business': {'type': 'string', 'description': 'Pass this as `business` to the ask tool.'}, 'support_url': {'type': 'string'}}, 'additionalProperties': False}}, 'matched_on': {'enum': ['domain', 'slug', 'name'], 'type': 'string'}}, 'additionalProperties': False}
Añadido
ask
17 de September de 2026 a las 12:33
Añadido
find_business
17 de September de 2026 a las 12:33