Support Agent Admin by Nova (CIVAI)
Was dieses MCP kann
Manages support-agent CRM sessions, labels, assignments, bulk follow-ups, and connected Google Calendar, Docs, and Sheets workflows.
Tools
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'instagram_account_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'jiji_account_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'smtp_account_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'telegram_account_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'whatsapp_account_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'x_account_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'visitor_ids'], 'properties': {'agent_id': {'type': 'string'}, 'visitor_ids': {'type': 'array', 'items': {'type': 'string'}}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'message'], 'properties': {'message': {'type': 'string'}, 'agent_id': {'type': 'string'}, 'filter_by': {'type': 'string'}, 'visitor_ids': {'type': 'array', 'items': {'type': 'string'}}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'visitor_ids'], 'properties': {'labels': {'type': 'array', 'items': {'type': 'object'}}, 'agent_id': {'type': 'string'}, 'visitor_ids': {'type': 'array', 'items': {'type': 'string'}}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'visitor_id'], 'properties': {'agent_id': {'type': 'string'}, 'visitor_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'scan_id', 'selected_resources'], 'properties': {'scan_id': {'type': 'string'}, 'agent_id': {'type': 'string'}, 'selected_resources': {'type': 'array', 'items': {'type': 'string'}}, 'max_contacts_per_group': {'type': 'integer'}}}
Eingabeschema
{'type': 'object', 'required': ['title', 'contact_option'], 'properties': {'inapp': {'type': 'boolean'}, 'theme': {'type': 'string'}, 'title': {'type': 'string'}, 'context': {'type': 'string'}, 'is_public': {'type': 'boolean'}, 'allow_list': {'type': 'array', 'items': {'type': 'string'}}, 'description': {'type': 'string'}, 'public_slug': {'type': 'string'}, 'file_support': {'type': 'boolean'}, 'instructions': {'type': 'string'}, 'contact_option': {'enum': ['email', 'whatsapp', 'instagram', 'x', 'telegram'], 'type': 'string'}, 'disable_ai_reply': {'type': 'boolean'}, 'followup_x_message': {'type': 'string'}, 'public_category_id': {'type': 'integer'}, 'public_description': {'type': 'string'}, 'bulk_followup_enabled': {'type': 'boolean'}, 'followup_email_message': {'type': 'string'}, 'followup_telegram_message': {'type': 'string'}, 'followup_whatsapp_message': {'type': 'string'}, 'followup_instagram_message': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'channel'], 'properties': {'label': {'type': 'string'}, 'params': {'type': 'object'}, 'channel': {'type': 'string'}, 'enabled': {'type': 'boolean'}, 'agent_id': {'type': 'string'}, 'max_runs': {'type': 'integer'}, 'frequency': {'type': 'string'}, 'auto_import': {'type': 'boolean'}, 'run_hour_utc': {'type': 'integer'}, 'auto_outreach': {'type': 'string'}, 'source_scan_at': {'type': 'string'}, 'source_scan_id': {'type': 'string'}, 'max_leads_per_run': {'type': 'integer'}, 'relax_target_filter_after_runs': {'type': 'integer'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'attachment_id'], 'properties': {'agent_id': {'type': 'string'}, 'attachment_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'scan_ids'], 'properties': {'agent_id': {'type': 'string'}, 'scan_ids': {'type': 'array', 'items': {'type': 'string'}}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'schedule_id'], 'properties': {'agent_id': {'type': 'string'}, 'schedule_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'visitor_id'], 'properties': {'agent_id': {'type': 'string'}, 'visitor_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'contact_type'], 'properties': {'agent_id': {'type': 'string'}, 'filter_by': {'type': 'string'}, 'created_to': {'type': 'string'}, 'contact_type': {'enum': ['email', 'whatsapp', 'instagram', 'x', 'telegram'], 'type': 'string'}, 'created_from': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['business_name', 'business_description'], 'properties': {'business_name': {'type': 'string'}, 'business_description': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'top_visitors_limit': {'type': 'integer'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'attachment_id'], 'properties': {'agent_id': {'type': 'string'}, 'attachment_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'contact': {'type': 'string', 'description': 'Generic contact from analytics/list_sessions (email, phone, or @instagram).'}, 'agent_id': {'type': 'string'}, 'visitor_id': {'type': 'string'}, 'whatsapp_no': {'type': 'string'}, 'visitor_email': {'type': 'string'}, 'instagram_username': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'window': {'type': 'string'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'run_id'], 'properties': {'run_id': {'type': 'string'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'scan_id'], 'properties': {'limit': {'type': 'integer'}, 'offset': {'type': 'integer'}, 'scan_id': {'type': 'string'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'channel'], 'properties': {'emails': {'type': 'string'}, 'channel': {'enum': ['email', 'whatsapp', 'instagram', 'x', 'telegram'], 'type': 'string'}, 'agent_id': {'type': 'string'}, 'contacts': {'type': 'string'}, 'whatsapp_numbers': {'type': 'string'}, 'telegram_usernames': {'type': 'array', 'items': {'type': 'string'}}, 'instagram_usernames': {'type': 'array', 'items': {'type': 'string'}}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'scan_id', 'lead_ids'], 'properties': {'label': {'type': 'string'}, 'scan_id': {'type': 'string'}, 'agent_id': {'type': 'string'}, 'lead_ids': {'type': 'array', 'items': {'type': 'string'}}, 'outreach': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'properties': {'order_by': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'limit': {'type': 'integer'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'scan_id'], 'properties': {'limit': {'type': 'integer'}, 'offset': {'type': 'integer'}, 'scan_id': {'type': 'string'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'filter_by'], 'properties': {'page': {'type': 'integer'}, 'limit': {'type': 'integer'}, 'agent_id': {'type': 'string'}, 'filter_by': {'type': 'string'}, 'created_to': {'type': 'string'}, 'contact_type': {'type': 'string'}, 'created_from': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'properties': {'limit': {'type': 'integer'}, 'order_by': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'agent_id': {'type': 'string'}, 'channels': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'message'], 'properties': {'format': {'type': 'string'}, 'cta_url': {'type': 'string'}, 'message': {'type': 'string'}, 'agent_id': {'type': 'string'}, 'cta_label': {'type': 'string'}, 'image_url': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'attachment_id'], 'properties': {'agent_id': {'type': 'string'}, 'attachment_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'visitor_id'], 'properties': {'agent_id': {'type': 'string'}, 'visitor_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'run_id'], 'properties': {'run_id': {'type': 'string'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'channel'], 'properties': {'params': {'type': 'object'}, 'channel': {'type': 'string'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'message'], 'properties': {'contact': {'type': 'string', 'description': 'Generic contact from analytics/list_sessions (email, phone, or @instagram).'}, 'message': {'type': 'string'}, 'agent_id': {'type': 'string'}, 'visitor_id': {'type': 'string'}, 'whatsapp_no': {'type': 'string'}, 'visitor_email': {'type': 'string'}, 'instagram_username': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'message'], 'properties': {'contact': {'type': 'string', 'description': 'Generic contact from analytics/list_sessions (email, phone, or @instagram).'}, 'message': {'type': 'string'}, 'agent_id': {'type': 'string'}, 'visitor_id': {'type': 'string'}, 'whatsapp_no': {'type': 'string'}, 'visitor_email': {'type': 'string'}, 'instagram_username': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'channel', 'enabled'], 'properties': {'channel': {'enum': ['x', 'instagram', 'telegram'], 'type': 'string'}, 'enabled': {'type': 'boolean'}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'visitor_id'], 'properties': {'labels': {'type': 'array', 'items': {'type': 'object'}}, 'agent_id': {'type': 'string'}, 'visitor_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'channel'], 'properties': {'channel': {'enum': ['instagram', 'x'], 'type': 'string'}, 'agent_id': {'type': 'string'}, 'min_followers': {'type': 'integer'}, 'discovery_depth': {'type': 'integer'}, 'discovery_breadth': {'type': 'integer'}, 'disable_hard_filter': {'type': 'boolean'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'new_owner_email'], 'properties': {'agent_id': {'type': 'string'}, 'new_owner_email': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'schedule_id'], 'properties': {'agent_id': {'type': 'string'}, 'schedule_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'inapp': {'type': 'boolean'}, 'theme': {'type': 'string'}, 'title': {'type': 'string'}, 'context': {'type': 'string'}, 'agent_id': {'type': 'string'}, 'is_public': {'type': 'boolean'}, 'allow_list': {'type': 'array', 'items': {'type': 'string'}}, 'description': {'type': 'string'}, 'public_slug': {'type': 'string'}, 'file_support': {'type': 'boolean'}, 'instructions': {'type': 'string'}, 'contact_option': {'enum': ['email', 'whatsapp', 'instagram', 'x', 'telegram'], 'type': 'string'}, 'disable_ai_reply': {'type': 'boolean'}, 'followup_x_message': {'type': 'string'}, 'public_category_id': {'type': 'integer'}, 'public_description': {'type': 'string'}, 'bulk_followup_enabled': {'type': 'boolean'}, 'followup_email_message': {'type': 'string'}, 'followup_telegram_message': {'type': 'string'}, 'followup_whatsapp_message': {'type': 'string'}, 'followup_instagram_message': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id'], 'properties': {'enabled': {'type': 'boolean'}, 'agent_id': {'type': 'string'}, 'min_unreplied': {'type': 'integer'}, 'recipient_emails': {'type': 'array', 'items': {'type': 'string'}}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'schedule_id'], 'properties': {'label': {'type': 'string'}, 'params': {'type': 'object'}, 'channel': {'type': 'string'}, 'enabled': {'type': 'boolean'}, 'agent_id': {'type': 'string'}, 'max_runs': {'type': 'integer'}, 'frequency': {'type': 'string'}, 'auto_import': {'type': 'boolean'}, 'schedule_id': {'type': 'string'}, 'run_hour_utc': {'type': 'integer'}, 'auto_outreach': {'type': 'string'}, 'max_leads_per_run': {'type': 'integer'}, 'relax_target_filter_after_runs': {'type': 'integer'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'label_id'], 'properties': {'agent_id': {'type': 'string'}, 'label_id': {'type': 'string'}, 'disable_auto_reply': {'type': 'boolean'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'content_base64'], 'properties': {'agent_id': {'type': 'string'}, 'content_type': {'type': 'string'}, 'content_base64': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'required': ['agent_id', 'files'], 'properties': {'files': {'type': 'array', 'items': {'type': 'object', 'required': ['filename', 'content_base64'], 'properties': {'filename': {'type': 'string'}, 'content_type': {'type': 'string'}, 'content_base64': {'type': 'string'}}}, 'maxItems': 10}, 'agent_id': {'type': 'string'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'reply_hint': {'type': 'string', 'description': 'Optional hint for the conversational reply.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'reply_hint': {'type': 'string', 'description': 'Optional hint for the conversational reply.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'required': ['topic', 'objective'], 'properties': {'depth': {'type': 'integer', 'default': 1, 'maximum': 2, 'minimum': 0, 'description': 'Depth of recursive exploration (0-2)'}, 'topic': {'type': 'string', 'description': 'The main topic or question to research'}, 'breadth': {'type': 'integer', 'default': 3, 'maximum': 5, 'minimum': 1, 'description': 'Number of search queries per research direction (1-5)'}, 'objective': {'type': 'string', 'description': 'The specific goal or objective of the research'}, 'connection_id': {'type': 'string', 'default': '', 'description': 'Optional connection ID for the user'}, 'max_total_queries': {'type': 'integer', 'default': 2, 'maximum': 5, 'minimum': 2, 'description': 'Maximum number of search queries to process (2-5)'}, 'max_duration_seconds': {'type': 'integer', 'default': 120, 'maximum': 300, 'minimum': 60, 'description': 'Maximum duration for the research process in seconds (60-300)'}}}
Eingabeschema
{'type': 'object', 'required': ['research_data', 'objective'], 'properties': {'objective': {'type': 'string', 'description': 'The specific goal or objective of the report'}, 'research_data': {'type': 'string', 'description': 'The research data and findings to include in the report'}}}
Eingabeschema
{'type': 'object', 'properties': {'reply_hint': {'type': 'string', 'description': 'Optional hint for the conversational reply.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
Eingabeschema
{'type': 'object', 'properties': {'detail': {'type': 'string', 'description': 'Task-specific details from the objective.'}}}
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